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Trovac Service Center
Assistance
Our Trovac service centers (CST) assist consumers who request interventions on products from brands sold by Trovac.
They provide support to honor warranties, replace and repair components, as well as out-of-warranty service.
They also manage communication with consumers to facilitate interventions and ensure the best after-sales service for customers using Trovac products.
Installation services*
CST may also offer professional installation services (depending on the region*) by professionals recognized by Trovac.
They hold liability insurance and necessary licenses according to applicable laws.
Customer satisfaction
The CST play a central role in ensuring the satisfaction of Trovac product users.
Through their promising practices, they strive to provide quality service, efficiently resolve disagreement, and maintain high standards of professionalism.
This not only contributes to upholding Trovac's product reputation but also ensures a positive customer experience.
